Booking Procedure
Firstly Get In Touch , About the accommodation you are interested in to confirm availability
KINDLY SEND US AN OFFICIAL PDF PROOF OF PAYMENT ONCE PAYMENT IS MADE
~Units will only be held for 30 minutes, unless stated otherwise.
~delay in payment can result in loosing your booking
~Bookings and deposits are non-refundable unless the unit is unavailable after payment is made, in which case a full refund will be made.
~We are not responsible for the quality of accommodation offered.
~Images on advertisements are strictly for advertising purposes only and the information provided is as per the resorts websites.
~If you have any specific requirements when booking, please call the resort 1st to find out if your requirements can/will be met.
~Upon receipt of ‘Proof_Of_Payment’ a Confirmation letter or Guest certificate will be issued to you within 1-7 working days, depending on the dates required.
Proof of payment can be WhatsApp’d or emailed to us (sms’ will not be accepted)
~Any costs incurred during the stay is payable by the client
~Cancellation fee of 20% will be charged
~Admin Charge of R750 will be deducted on any resale requested & any cancellation.
CANCELLATION POLICY:
1)Vacay Vibez is a supplier of rental stock. Once a unit is booked, Vacay Vibez must immediately pay the full booking fee before receiving the confirmation, therefore we don’t get any refunds (we are bound by our supplier’s T’s & C’s)
2) Should the client decide to cancel , We will assist client to resell but no guarantee. We will also pass it onto other agents. The client can also pass it on to his/ her contacts to source a buyer.
3) If successful in reselling the unit and there is a shortfall, the client will be responsible for the shortfall.
Please send us these details:
Full Name & Surname:
Cell No:
Email:
ID No:
Physical Address:
P.S STRICTLY ~NO CASH DEPOSIT ~UNLESS ARRANGED WITH A FEE – EFT ONLY
